Hillarys Blinds rolls out deliveries with NetDespatch shipping technology

Leading made-to-measure blinds specialist Hillarys Blinds is using an innovative web-based shipping system from NetDespatch to help speed deliveries. NetDespatch enables Hillarys' despatch systems to automatically send collection and delivery information to their overnight parcel carrier, Logistics North East. The NetDespatch shipping and tracking system processes the orders and automatically prints the correct bar-code labels ready for collection by Logistics North East.

Hillarys has a turnover in excess of £90 million and each week the company processes over 6000 orders and makes nearly 30,000 blinds. Logistics North East picks up about 800 blinds a day which are delivered the next day to both business and residential households via the APC Overnight network. With this level of throughput, a reliable system and accurate booking and shipping details are essential.

With NetDespatch integrating and automating Hillarys' customer ordering and shipping activity, Logistics North East has tripled its business with the blind manufacturer. "Hillarys is an extremely important client for us and NetDespatch has helped forge and reinforce our relationship with the UK's leading blind manufacturer. The system has enabled us to integrate Hillarys' SAP system, bar-code label printing, traceability from sales order through production, and online booking and shipping. The integration is the vital link in the process that enables an extremely efficient operation," says Simon Bradley, IT Manager, Logistics North East.

According to Simon Bradley: "Implementing NetDespatch at Hillarys has meant that we have eliminated all human-generated errors with immediate effect because it eradicates the need for re-entering information. Delivery information is entered just once during the sales order process and then NetDespatch passes it on to the other IT applications. The integration is 100 per cent effective and allows Hillarys' sales department to simply scan the bar code on the sales order to initiate the fulfillment, labelling and booking processes. All of this goes on in the background with Velocity Connector underpinning a highly efficient end-to-end process."

NetDespatch
Becky Clark
Tel: 01628 471047
www.netdespatch.com